Omni Natural Products,Inc. understands you want your products handled correctly & delivered on time & that is why we send our packages UPS. Please take a minute to read our Shipping & Returns policy below.
- Orders in the United States $199 & over will receive Free Shipping. International Orders $299 & over will receive Free Shipping - Alaska, Hawaii & International orders call for shipping prices. - Rush, Priority, Drop Shipments at an extra charge. - Claims for missing or damaged items must be made within 10 days. - No refunds will be made without prior authorization. - $20 Service charge on all returned checks. - Foreign Orders: Prepaid money order in US funds, including all shipping charges. - Prices subject to change without notice.
Questions regarding our Shipping & Returns, or other policy related material can be directed to our support staff by emailing us on our contact page.
Monday through Friday. All Orders placed by 3:00pm Mountain Standard Time, Sat, Sun or a Holiday will be processed & shipped the next business day, once billing and credit information have been authorized and verified.
Tracking Orders: If your order was shipped by UPS you will be sent an order confirmation e-mail once your order has been received, processed & shipped. This e-mail will include the UPS tracking number.
Returns/Exchange Policy: We gladly accept returns for refund or exchange within 14 days of delivery.
* ALL SALES FINAL after 14 days of delivery. * RETURNS FOR REFUND will ONLY be accepted for items that have not been opened. Please note that shipping charges are non-refundable. * RESTOCKING FEE items approved for return will have a 25% restocking fee.
How to Send Merchandise Back to Us: Please pack and secure your item(s) securely and include all parts. For your protection, we recommend that you insure your package. is not responsible for items lost in transit. Merchandise should NOT be sent to the return address on the shipping label, please contact Omni Natural Products,Inc. for the return address.
Our company is based on the belief that our customers' needs are of the utmost importance. A high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. Thank you !